No, but we recommend you to create an account for your own convenient and to ensure the delivery we require that you create an account and register your email address, delivery address and contact number.
So that we can make sure that the provided information is correct to be able to process the order and ensure that delivery is made to the correct address and if there is anything missing or is not correct we can contact you. Please register here My Account
If your country is not listed in the drop-down menu when you try to register a new acount, you reside in a country that we don not ship to at the moment or you reside in a country that is possibly under embargo.
Please check the information about the countries we deliver to at the moment, click here Shipping & Delivery
In addition, you may not see your country listed when you are attempting to change your billing address from one country to another. If so, please contact us for assistance and we’ll gladly help you update your information.
For further information, please contact our customer support staff Contact Us.
As you browse through the ZMC Store, you can click on the "ADD TO CART" button beneath the items that you want to purchase. In case a product have options the same button says "SELECT OPTIONS". You click on that button to see the different options for the chosen product.
When browsing through ZMC Store, simply look to the upper right side of the screen to see where you can see the CART SYMBOL. Simply click on the symbol and a window will be shown on the top of the page with the items in your cart.
You can click on the CART SYMBOL on the upper right side on the page, there you will have the option to delete any items that you would like to remove from your shopping cart.
You can edit the items in your shopping cart by choosing "VIEW CART" in the MY ACCOUNT menu in the main menu on the top of the page. Once you are in the CART PAGE you will have the option to modify the quantity of any products in your cart.
We have limited quantity of products in our stock and if you cannot change the product quantity in your shopping cart then it means that you have the last one in the stock of that particular product.
To remove items from your shopping cart click on "VIEW CART" in the MY ACCOUNT menu on the top of the page. Once on the cart page you will find the "CLEAR SHOPPING CART" button just below the product table to the left.
We accept Visa and MasterCard for online orders, subject to proper authorization.
Yes, we use industry standard security for all of our online transactions.
As we are located in the EU and our currency is Euro you will always be charged in Euro on your card. Any exchange rate will be handled by your credit card provider.
To make it easier for our international customers to see the prices in their own country currency (when available) we made this available. However as mentioned above in the answer to Question 2, we are located in the EU and our currency is Euro so your card will always be charged in Euro. That is why on your card statement you will see that you have been charged in Euro.
13. How is the prices calculated in the local currency?
All prices shown in the local currencies are based on the live standard exchange rates.However, the final price that you are charged in your local currency might be different depending on the exchange rate your card provider uses. That is not something we control or apply. Different card providers use different exchange rates for different type of cards as well.
Our ordering system will automatically send you an email confirming that your order was successfully submitted. Please make certain that the email address you provide is correct. Upon processing, we will send you an additional email message confirming your order with applicable taxes and shipping charges calculated, and a shipping order number for your records.
If for some reason you need to return an item to ZMC Store please email the details of your particular situation to Contact Us.
For our complete Returns and Cancellations Policy, click here Returns & Refunds
Your information is very safe at zmcstore.com and we take site and data security as a the most important part of our business. The zmcstore.com website uses industry standard encryption, that is used for all major online shops, to ensure that your data is secure.
With regards to the safety and privacy of your credit card, we have implemented a state-of-the-art e-commerce solution for the new zmcstore.com. The site offers high level security that are used for all major online shops by encrypting your credit card information in such a way that it is not accessible by employees within ZMC Store, or by anyone who would try to compromise the security of zmcstore.com. As a result, our site meets the rigorous security standards set by many privacy watchdog groups and standards set by the Internet community in general.
When you entered your credit card in our store, only the last four digits of your card are visible on the site. Even you (or anyone who logs in as you) cannot access the details of your credit card from our store.
Please check the Important Info menu in the main menu on the main page. You will find everything you need to know there.
You can also check the links here Important information
You can find the list of the countries we currently deliver to at the beginning of this page Shipping & Delivery
All you need to know about our privacy policy you will find here Privacy Statement.
All you need to know about our terms and conditions you will find here Terms of Service
You can find details about the ring sizes we offer as well as how you can measure your size here, Ring Sizes
To choose the ring size you can check the availability of sizes from the box to the right of the product image.
Click on the product image you are interested in. You can find the details about material, plating, stones, weight and sizes in the product description below the image of the products.
You can also find options of the same product in the box/boxes to the right of the product image.
There are few reasons for this.
- We have many designs, models and options for our high-quality products in our collections which means we can only keep certain number of each in our stock.
- Our prices are very attractive in relation to the high-end designs and quality we offer why the demands are high and our stock changes by the hour.
However we always try to back-fill our stock and you can always help us with that by send us an email informing about which product/products you miss in our stock that you love to have.
Please send us an email via Contact Us. and we will do our best to include your wish in our stock management.
To assure that we can delivery according to our customers request and avoiding delay time we have disabled the option to order products that are Out of Stock.
However we always try to back-fill our stock and you can always help us with that by send us an email informing about which product/products you miss in our stock that you love to have.
Please send us an email via Contact Us and we will do our best to include your wish in our stock management.
Please register here My Account
You will find all the information you need to know here, Shipping & Delivery
We do sell to re-sellers and shops. You can contact us here Business Inquiry
Our website works in any browser. However we recommend Chrome as in some other browser some of our functions might have technical issues. So we highly recommend you to use Chrome.
Please contact us on Contact Us.
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